Do I Need an Appointment to Try On Wedding Gowns?
In order to ensure that a Bride is completely attended to, we work by appointment only. In the rare case that we have a cancellation, we will happily accommodate a walk-in. Please note however that there is a non-refundable Walk-In Fee of $50. The fee is applied as a credit upon gown purchase.
What is Your Starting Price Point?
Our gowns begin at $1300 and go up to $5,500. This does not include sample sale gowns.
Why Are Photos Not Allowed During My Appointment?
Photos are not allowed during Classic or Gold Appointments. Unfortunately, brides will use these photos to have dresses made by someone else. This rule protects us and the designer.
Are Children Allowed at My Appointment?
As this is not an environment for children, we ask that only adult guests accompany the bride. *Please note that if children or babies were to show up, we will have to reschedule the appointment.
What is the Difference Between a Classic, Gold, and a VIB Appointment?
Classic Appointment: An exciting experience where our brides can try on gowns and find the perfect dress. You are allowed up to 5 guests and appointments last about 1 hour.
Gold Appointment: It's all in the details. This appointment offers sparkling cider and treats for brides and 5 of her special guests. This appointment lasts 1 - 1.5 hour(s). The fee is $75 and is used as a credit towards the purchase of any wedding gown.
VIB Appointment: This unforgettable experience includes a private, intimate area for our bride and up to 8 adult guests. Additionally, an array of delicious treats and sparkling cider are served. Appointment times are also extended to 2 hours and photos are allowed. VIB appointments are $250 to reserve, with $200 being applicable as a credit towards your wedding gown for same day purchase.
Why is There a Reservation Fee for Weekend Appointments?
Due to high volume of requests we require a $35 reservation fee for Classic Appointments to ensure that the bride has her appointment secured. The fee is also used as a credit towards any wedding gown. **Please note that reservation fees are non-refundable unless cancellation is made by the Thursday prior to your weekend appointment.
What is a No-Show Fee?
A no-show fee is applicable only during the week (Monday, Thursday, & Friday). We do not charge for a classic appointment during the week, however if a cancellation is not made 24 hours before the appointment date, there will be a $35 fee charged.
How Do I Know What Size I Am?
Each designer has a size chart that we compare your measurements to. This chart, along with your measurements, is reviewed and approved by the Bride and a size is decided upon. *Please note that our designers do not custom make wedding gowns. The size chart is provided with standard sizes and alterations may be needed.
Do You Provide Alterations?
We do not provide in-house alterations, however we do have an extended list of highly qualified seamstresses we can recommend to our brides. **Please note that these referrals are separate entities from Arlet Bridal Couture. We are not responsible for any agreements or work agreed to by the seamstress and bride. You are also welcome to find a seamstress of your own liking.
Refunds, Cancellations, & Exchanges
All sales are final. No refunds, exchanges, or credits are allowed.